Truv

Detailed Job Aid for Truv is attached. Pages 5-7 address the borrower experience. 

There are multiple ways that your borrower could sign in to retrieve their payroll information. They can search for the correct sign on method here: https://truv.com/coverage

Sign on methods: 

1. Payroll provider (e.g. ADP)
2. Direct with Company (e.g. Amazon direct login)
3. Single Sign On, SSO (e.g. Okta)
4. Professional Employer Organizations, PEO (e.g. AAP)

The sign on method  for the borrower should mimic the way they sign-on. If they go to the ADP app to view a paystub, that's how they would sign on. If they sign on directly with their employer or use a SSO, they would do mimic that functionality here.