If you are having any issues with Microsoft programs and need to kill it, please follow these steps:
Right click on the Start menu icon on the taskbar, and click on Task Manager
You may need to click on “More Details” to expand the Task Manager window
If not, skip this step.
Click on the “Processes” tab if it’s not already selected,
Find the program that’s not working properly, and select it
Then click “End Task” in the lower right corner
Reopen the program, and it should be hunky dory.
Check the system tray in the lower right corner for the OneDrive icon (
), click on it, and see if the files are synced.
If OneDrive is not running, then you can find it by clicking on the Start menu or Search bar on the lower left and searching “OneDrive.”
If OneDrive is grayed out, then you need to sign in again and reconnect.
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